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Thursday, November 17, 2011

Computer 101: Using the Remote Desktop feature in Windows

Sometimes the best way to fix a problem is have someone to show you how. Today there are many software that allows you and your friends to do remote desktop. It only needs two basic thing one is both of your should be connected to the internet and is using the same software for the process. or you are in the same network Also if your are using windows based system, it already has a feature called Remote Desktop. But first a point to always remember that the user you are using should always be a member of the administrator group or the administrator account itself. This is important because if the account you are using is not an administrator or member of the administrator group then almost all feature in a windows based system will not be available to you. For one without it you will not be able to setup a remote desktop in you computer. What is the purpose of remote desktop and how does this feature going to benefit you.

Before we setup a remote desktop lets talk about the benefits of using it.

With Remote Desktop, you can have access to a Windows session that is running on your computer when you are at another computer. This means, for example, that you can connect to your work computer from home and have access to all of your programs, files, and network resources as though you were sitting at your computer at work. 

You can leave programs running at work and when you get home, you can see your work desktop displayed on your home computer, with the same programs running. 
Remote Desktop ServicesImage via Wikipedia

When you connect to your computer at work, Remote Desktop automatically locks that computer so that no one else can access your programs and files while you are gone. When you come back to work, you can unlock your computer by pressing CTRL+ALT+DEL. Do not worry in these days pressing CTRL+ALT+DEL will not restart your computer automatically but it will display a dialog box asking you to choose a specific task to do.  You can keep your programs running and preserve the state of your Windows session while another user is logged on. When that user logs off, you can reconnect to your session in progress.

Another is  with remote desktop fixing a problem in you computer can be done as if the other person doing the trouble-shooting is just beside you. With remote desktop any problem by your computer that does not require formatting and any actual physical hardware installation can really be a benefit to the user and the technical support.

Now that we have discussed the benefit let's go to the setup process of a remote desktop. How o you prepare your computer for remote desktop? Open the system icon in the control panel. Please see picture below. 
Then click the remote tab and then under remote desktop check or click Allow users to connect remotely to this computer. Then in the remote user dialog box click add. In the Select Users dialog box, do the following:

To specify the search location, click Locations, select the location you want to search, and then click OK.

In Enter the object names to select, type the name of the user you want to add, and then click OK.

The name will be displayed in the list of users in the Remote Desktop Users dialog box.

Please see picture below for more information.

Notice on the picture above that several option is grayed out. This simple means that the account that is used to access the remote desktop is not member of the administrator account. That why it is very important that you need to verify that the account you are using is a member of the administrator group.

If your account that is used to access the remote tab then it should look like the picture above all the option is not gray out. to setup remote access just check the box beside the allow remote assistance to this computer and choose with option is needed for connection which can be found just below it. For this just your LAN administrator or the person in charge of your network to choose which option is best for the remote connection. Once you have setup everything do not forget forget to press all the necessary OK button to make all the changes effective and has been applied to the setting of your computer. Then you just wait for the sign that a technical support person is connecting to your computer. You will know this because your mouse begins to move on his own or windows keep opening and closing  as if your computer is posses by something. Do not be afraid because it not posses it just your technical support  fixing the problem you encountered and have reported. Pretty soon your computer will be back to normal and all the problems has been solve for now.

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