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Monday, October 14, 2013

Managed Services, IT Teams, And Multi-Vendor Workplaces


Not many employees outside the IT office really know what goes on in there. Oftentimes, members of the IT team are encumbered with creating and deploying a new project, which, due to the complexity of technology and the rate at which it is advancing, could sometimes take up to a year. Then, before you know it, that brand new technology becomes outdated.

You want your business to run as efficiently as possible. This means putting the brainpower and resources where they are needed, not creating headaches by trying to stay on top of an ever-changing game. That's why so many companies are looking to managed services to align their IT team with their business and all their clients.

Don't let Multi-Vendor Environments Get Overwhelming

When you start to take on more clients, the workplace gets complex. Imagine how complex it is when you've got multiple clients and vendors who use multiple different types of technology. VoIP? Application management? Trying to keep everything straight can get extremely complicated. With managed services, all your networks and applications will be performing better than ever because they help you to access professionals who are experts on each specific type of technology.

Don't Fear New Technology

Perhaps your issue isn't that you're trying too hard to keep up with technology and it's backfiring. Perhaps the issue is that you're too overwhelmed to try to upgrade your technology at all. These types of services can help alleviate that fear by helping your company to transition into new technological territory at an agreeable, manageable speed. This way, you'll be able to have an efficient and up-to-date workplace without the fear of having to pay too much money up-front. You also won't have the fear of being set back due to not knowing how to use said technology.

Don't Overspend

Managing converged networks means spending money on operating costs, monitoring tools, training, et cetera. When getting new technology, a lot of companies will overspend because they buy packages, whether it's training or software that contains information or technology that the company already has. Many business owners also aren't well-informed about the most efficient purchases to make for their converged networks. Having a managed services contract can help you to take advantage of the investments you've already made while offering wise advice on where else to invest. They take note of what your team already has and knows so that they can find you services that leverage that information and equipment, which often costs up to 20% less.

Don't Take Unnecessary Risks

A managed services contract helps take a reactive - even if effectively so - IT team and turn them into a proactive one. In other words, any latent issues in your company's network or infrastructure that could cause problems down the road will be fixed right off the bat. Therefore, you're avoiding risking costs, time, and work output -- three things which you have no reason to risk. A managed service provider also has remote tools to help resolve issues as quickly and efficiently as possible if they do arise, which reduces the impact of an issue.
Featured images:
  •  License: Royalty Free or iStock source: http://upload.wikimedia.org/wikipedia/commons/c/c1/Klassieren.jpg

Mike has been in the IT industry for many years. He always reads about how technology is affecting the industry and and these services are used. 

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